Purpose of this policy
We want you to understand what cookies are, why we use them, and how you can control them. This policy applies to visitors and customers who access our public website and authenticated portions of our service that share the same domain configuration.
What cookies and similar technologies are
Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage, pixels, and software development kits (SDKs) used in web contexts. They may be “first-party” (set by us) or “third-party” (set by another domain, such as a payment or analytics provider). Information collected may include identifiers, session keys, and usage data.
Strictly necessary cookies
These cookies are essential for the website to function—for example, to maintain your session after login, remember items in your shopping cart, route traffic securely, or prevent cross-site request forgery. They cannot typically be disabled in our cookie banner without breaking core functionality; your browser may still allow you to block all cookies, which could prevent checkout or account access.
Functional and preference cookies
We may use functional cookies to remember choices you make—such as language preference (English or French), display options, or recently viewed items—so you do not have to re-enter them on each visit. If you decline these cookies, the site may feel less personalized but should remain usable.
Analytics and performance
Where enabled, analytics cookies help us understand aggregate traffic patterns—such as which pages are viewed, approximate geography, and device types—so we can improve navigation, performance, and content. We prefer configuration that reduces persistent individual tracking where feasible. You may opt out of non-essential analytics through your browser settings or any cookie preference tool we provide.
Payment and fraud prevention (third parties)
When you initiate checkout, our payment processor (for example Stripe) may set cookies or use device data to authenticate transactions, comply with card-network rules, and prevent fraud. Those technologies are governed by the processor’s own policies. We do not control their files but require contractual commitments aligned with applicable privacy law.
How to manage cookies
Most browsers let you refuse or delete cookies through settings. You can also use private or incognito modes for limited sessions. Industry opt-out pages (where available for advertising cookies) may offer additional controls. Because essential cookies power login and cart features, disabling cookies entirely may prevent you from completing a purchase online; in that case, contact us to arrange alternative ordering if we can accommodate it.
Updates
We may update this Cookie Policy when we change our practices or adopt new technologies. The revised date at the top indicates the latest version. Continued use of the site after an update signifies acceptance of the revised policy to the extent required by law. For questions, email order@cateringtoronto.app or use the phone or messaging options on our تماس page.